TrustForge Solutions ("we", "us", "our") respects the privacy of every person who interacts with our website, services, and communications. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information we collect
We collect information you provide directly to us, information collected automatically when you use our website, and information from authorized third parties.
- Contact information — name, business email, phone number, and company name submitted through our contact forms or sales communications.
- Project information — details you share about your business, goals, and technical environment during scoping and engagements.
- Usage data — IP address, browser type, device information, pages visited, and approximate location, collected through cookies and similar technologies.
- Billing information — for active clients, we collect billing contact details. Card numbers are processed by our payment providers and are not stored on our systems.
2. How we use information
- To respond to inquiries and provide the services you request.
- To prepare proposals, contracts, invoices, and project documentation.
- To improve our website, marketing, and service delivery.
- To comply with applicable legal, accounting, and tax obligations.
- To send relevant business communications, with the ability to unsubscribe at any time.
3. Legal bases for processing
We process personal information based on your consent, the need to perform a contract with you, our legitimate business interests, and compliance with applicable laws.
4. Sharing of information
We do not sell personal information. We may share information with:
- Service providers and subcontractors who support our operations (e.g. hosting, payment processing, analytics, email delivery).
- Professional advisors such as accountants and legal counsel.
- Government authorities when required by law or to protect our legal rights.
5. Data retention
We retain information for as long as needed to provide our services, satisfy legal and accounting requirements, and resolve disputes. When no longer needed, information is securely deleted or anonymized.
6. Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, but we work to apply industry-standard practices appropriate to the sensitivity of the data.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us at sales@tfsul.com.
8. International transfers
We are based in the United States. If you contact us from outside the United States, your information will be transferred to and processed in the United States, subject to appropriate safeguards.
9. Children
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.
11. Contact us
Questions about this policy can be sent to sales@tfsul.com or to 2176 Webster Ave, Pittsburgh, PA 15219, United States.